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Privacy Policy
Douglass Media Pte. Ltd is committed to providing our customers and visitors to its website with the best service possible while also respecting their rights to privacy. Douglass Media Pte. Ltd. collects information about its customers and visitors to our website so that we can provide them with a personalized experience that is customized for their needs. This Privacy Policy explains how Douglass Media Pte. Ltd. collects and uses the information that our customers and visitors share with us on our website, as well as the precautions that we take to protect the confidentiality of that information.
This Privacy Policy applies to www.douglass-media.com. We may add other brands in the future and we will update this Privacy Policy at that time to reflect any additional Web site or property. When we are permitted to store or use Personal Information (defined under "Information Collection and Use" below), we may do so across all our brands.
Children's Privacy & Parental Consent
While we provide no overtly adult materials our websites are not designed or intended for minors. Our materials may include scientifically accurate descriptions and images. It is therefore expected that minors using our sites are doing so with adequate supervision of parents or guardians. A minor using our site will be deemed to have an adults permission to do so.
Your Consent to this Privacy Policy
Use of our website signifies your consent, as well as the consent of the company or business for whom you use our website and whose information you submit, to this Privacy Policy, including the collection and use of the collected information by Douglass Media Pte. Ltd., as described in this Privacy Policy, and also signifies agreement by both you and your company to the Terms of Use for our website, which can be accessed through the link "Terms of Use."
Information Collection and Use
It is the policy of Douglass Media Pte. Ltd. to collect only that personally identifiable information (such as name, mailing address, email address, telephone number etc.) (hereinafter "Personal Information") that customers or visitors to our website knowingly and voluntarily provide to us. Douglass Media Pte. Ltd. will not collect Personal Information without your knowledge and consent. The Personal Information including email address requested on our website is necessary for the purpose of processing your orders, providing other products or services, enrolling you in our programs, or answering your inquiries. By providing Douglass Media Pte. Ltd. with your Personal Information, you are giving your consent and permission for this use and any other use disclosed elsewhere at the point you submit such Personal Information. Douglass Media Pte. Ltd. will use your Personal Information only as provided in this Privacy Policy.
Browsing
Our website does not collect, save or store Personal Information from our visitors who just browse through our website without completing and submitting any forms. Like most standard website servers, we do collect non-personally identifiable information using log files and ad tracking tags. This includes Internet protocol addresses, browser type, Internet service provider, referring/exit pages, platform type, date/time stamp and related server statistics. We use this non-personally identifiable information to analyze trends, administer the website, track users' movements in aggregated form, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Profile
We store information that we collect through cookies, log files, clear gifs, or third parties to create a profile of users of our website. A profile is stored information that we keep on visitors or customers that details their preferences. Consequently, collected information is tied to the user's Personal Information to provide offers and improve the content of our website for the user. This profile may be used to tailor a user's visit to our website, and to direct pertinent communications to them.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies.
At any given time, our website may have any number of simultaneous users making accessing or updating information on our website. In order to keep track of what function a user is performing in our website at any particular time, the system assigns a unique identification number for each user. This is referred to as a Session ID. We use Session ID cookies to store a unique session ID so that we can keep track of user interactions with the system at any particular time. As one might expect, when there are 50 or 100 users on the system at the same time all performing simultaneous operations, it is imperative that a unique ID is appended to each user operation so that the system can respond with the right information to the right user. The cookie performs this function. It is created and stored on the user's machine the first time a user receives a response from the server. The cookie terminates, or is deleted, from a user's computer when he or she closes the browser.
We use persistent cookies only when a user gives one of our website permission to place a cookie on his or her hard drive. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. This option stores all customer information in the form of a cookie on your computer, which will automatically apply your profile data to return visits.
We do not use tracking technologies.
Security
We currently use the Apache SSL Web Server to protect the information that you provide to us through our website. Secure Sockets Layer (SSL) encrypts information and keeps the data private and confidential between your computer and Douglass Media Pte. Ltd. This technology helps to make it safer to transmit your credit card number over the Internet.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute confidentiality or security.
If you have any questions about security on our website, contact us.
Communications from Douglass Media Pte. Ltd.
Confirmation Emails
We send all visitors who contact us a confirmation email.
Service Announcements
On rare occasions, it is necessary to send out a service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and, with regards to issues relating to their accounts, we reply via email or phone, as directed.
Marketing Materials
We may, from time to time, use your email information gathered through our website for the electronic marketing of Douglass Media Pte. Ltd., or our other products or services.
Disclosure of Information to Third Parties
Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose Personal Information when required by law when we have a good faith belief that such action is necessary to comply with a judicial proceeding, a court order, legal process, or Governmental investigation, or if we have a good faith belief that it is necessary to protect our rights or property.
We may make Personal Information available (under an obligation to keep the Personal Information confidential) to a prospective buyer or successor of Douglass Media Pte. Ltd.. In the event of a merger, asset sale, reorganization, restructuring, liquidation, bankruptcy proceeding or similar transaction involving Douglass Media Pte. Ltd. or our website, and we may share, sell, or otherwise transfer your information to the buyer or successor company.
We do not ever share your Personally Identifiable Information (PII) including email address with third parties for their promotional purposes.
Aggregate Information (non-personally identifiable)
We may combine anonymous (non-personally identifiable) information supplied by our users, such as geographic or other generic information, and use such information to describe our user base, without reference to any specific individual information, to our potential partners, investors and advertisers. We will not link this statistical information to any user's Personal Information that can identify such user as an individual.
Third Party Intermediaries
We use credit card processing companies to bill users for subscriptions purchased on our website. We may also from time to time use a third party mail house for the sole purpose of mailing materials for us or retain other companies to provide other services for us. Such companies are not authorized to retain, share, store or use Personal Information for any purpose not necessary to provide you or us the services contracted to them.
Credit Card Companies
When you purchase goods or services with a credit card, we may share your information with credit card companies. We may use a third party a service provider to help us gather and analyze information about our customers. The third party service provider's only role is to help us conduct our business and deliver the most relevant products and services. If you would like to deactivate our ability to analyze your anonymous browsing and purchase behavior through the use of this service or find out more about our service provider, including its privacy policy and how to opt out, or to unsubscribe to our services, contact us.
Access to Your Information
If you would like to modify or view the Personal Information including email address that you have provided to us through our website then you may do so by logging in to your account and selecting account details. This allows you to update or change the information about yourself that we keep on record.
Links to Other Sites
Our website may provide links to third party website. When you click on one of these links, you are leaving our website and entering another website that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other website that you visit because those privacy statements or policies will apply to your visit to that website and may be very different from our policy.
Policy Changes
Douglass Media Pte. Ltd. reserves the right to modify the terms or conditions of this Privacy Policy or Email Practices at any time without prior notice or warning. Changes to this Privacy Policy will be made here. You should periodically revisit this Privacy Policy to see if any modifications have been made.
If we make material changes in our information collection and use practices, we will notify you by means of a notice on our home page.
Updated April 10, 2009
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